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Câu 1: Which concept suggests that behavior is a function of its consequences, meaning individuals are more likely to repeat behaviors that are rewarded?
- - Social learning theory
- - Equity theory
- - Reinforcement theory
- - Goal-setting theory
Câu 2: Which of the following is considered a core discipline contributing to the field of Organizational Behavior?
- - Astrology
- - Physics
- - Sociology
- - Geology
Câu 3: What is 'groupthink' primarily characterized by?
- - Open communication and conflict resolution
- - Consensus reaching through critical thinking
- - Conformity pressures and suppression of dissenting views
- - High levels of individual creativity
Câu 4: What is the primary characteristic of 'transformational leadership'?
- - Focusing on contingent rewards and management by exception
- - Inspiring followers to transcend their self-interests for the good of the organization
- - Maintaining the status quo through formal authority
- - Adopting a 'laissez-faire' approach to supervision
Câu 5: Which of Fiedler's contingency model components refers to the degree to which job assignments are proceduralized?
- - Leader-member relations
- - Task structure
- - Position power
- - Situational control
Câu 6: Which of the following describes a strong organizational culture?
- - Values are weakly held and less influential on behavior
- - Core values are intensely held and widely shared
- - Employees have diverse interpretations of core values
- - There is a lack of clear organizational values
Câu 7: Which term refers to the shared assumptions, values, and beliefs that guide how people think and act within an organization?
- - Organizational structure
- - Organizational climate
- - Organizational culture
- - Organizational strategy
Câu 8: The concept that individuals are motivated by a sense of fairness in their interactions with others is central to which motivation theory?
- - Expectancy theory
- - Goal-setting theory
- - Equity theory
- - Self-determination theory
Câu 9: A person's judgment that they are better than average on a particular dimension, such as driving ability, is an example of what cognitive bias?
- - Anchoring bias
- - Availability bias
- - Self-serving bias
- - Overconfidence bias
Câu 10: According to Herzberg's Two-Factor Theory, which of the following is classified as a 'motivator' rather than a 'hygiene factor'?
- - Salary
- - Working conditions
- - Recognition
- - Company policy
Câu 11: In the context of the Big Five Personality Model, which dimension is characterized by imagination, artistic sensitivity, and intellectualism?
- - Conscientiousness
- - Extraversion
- - Openness to experience
- - Agreeableness
Câu 12: According to Maslow's Hierarchy of Needs, which need must be substantially satisfied before an individual can focus on esteem needs?
- - Self-actualization needs
- - Safety needs
- - Cognitive needs
- - Aesthetic needs
Câu 13: A leader who clarifies role and task requirements to accomplish established goals practices which leadership style, according to the Ohio State studies?
- - Consideration
- - Initiating structure
- - Employee-oriented
- - Authentic leadership
Câu 14: What is the phenomenon where individuals exert less effort when working in a group than when working alone?
- - Group polarization
- - Social loafing
- - Group cohesion
- - Deindividuation
Câu 15: When an employee receives conflicting messages from two different managers, this is an example of what type of role conflict?
- - Role overload
- - Role ambiguity
- - Inter-role conflict
- - Intra-role conflict
Câu 16: What is the primary purpose of an employee attitude survey in an organization?
- - To determine employee salaries
- - To identify potential legal issues
- - To measure and monitor employee satisfaction and engagement
- - To enforce disciplinary actions
Câu 17: In negotiations, what is 'BATNA' an acronym for?
- - Best Alternative To a Negotiated Agreement
- - Basic Agreement Towards New Actions
- - Better Approach To Negotiation Advancement
- - Bargaining Advantage Through New Alliances
Câu 18: What is the primary goal of job enrichment?
- - To increase the number of tasks an employee performs
- - To simplify tasks for easier completion
- - To give employees more control over their work and increase their sense of responsibility
- - To rotate employees through different jobs
Câu 19: Which concept describes an individual's belief that they are capable of performing a task?
- - Self-esteem
- - Self-efficacy
- - Self-monitoring
- - Self-actualization
Câu 20: Which perceptual error occurs when we draw a general impression about an individual on the basis of a single characteristic, such as intelligence, sociability, or appearance?
- - Stereotyping
- - Contrast effect
- - Halo effect
- - Projection
Câu 21: Which power base is derived from an individual's unique skills and knowledge?
- - Coercive power
- - Reward power
- - Expert power
- - Legitimate power
Câu 22: What is the term for a temporary group formed to complete a specific, complex task and then disband?
- - Formal group
- - Command group
- - Task force
- - Interest group
Câu 23: Which concept best describes the informal communication network in an organization?
- - Formal hierarchy
- - Grapevine
- - Upward communication
- - Downward communication
Câu 24: Which job characteristic, according to the Job Characteristics Model, refers to the degree to which a job requires completion of a whole and identifiable piece of work?
- - Skill variety
- - Task identity
- - Task significance
- - Autonomy
Câu 25: Which type of conflict focuses on the content and goals of the work, and can sometimes be beneficial to group performance?
- - Relationship conflict
- - Process conflict
- - Task conflict
- - Emotional conflict